Shipping & Delivery
1. Introduction
Thank you for choosing Glam Organica . We want to ensure that your experience with us is seamless and that your order arrives quickly and safely.
Please review our Shipping Policy below to understand how we handle the delivery of purchased products.
2. Order Processing
Once your order is placed, it will be processed and shipped within the specified business days, excluding weekends and public holidays.
You will receive a confirmation email once your order is processed, followed by tracking details after the item has been shipped.
3. Tracking Your Order
After your order has been shipped, you will receive an email containing your tracking number.
You can track your shipment through the carrier’s website or by using the tracking link provided in the email.
4. Lost or Damaged Items
While we take every precaution to ensure safe delivery, items may occasionally be damaged or lost during transit.
If your order arrives damaged or does not reach you within the expected timeframe, please contact us and we will assist with a replacement or refund as applicable.
5. Customs and Import Duties (International Shipping)
For international orders, customs duties, taxes, or import fees may be applicable once the order reaches the destination country.
These charges are the responsibility of the customer. Please check with your local customs office for more information before placing an order.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete before confirming your order.
We are not responsible for delays or lost shipments caused by incorrect or incomplete address details. Address changes may be accommodated only if requested before order processing.
7. Shipping Delays
Although we strive to deliver orders on time, delays may occur due to factors beyond our control, such as severe weather, natural disasters, or courier service disruptions.
In the event of significant delays, we will notify you and make every effort to deliver your order as soon as possible.
8. Contact Us
If you have any questions or concerns regarding your order or this Shipping Policy, please feel free to contact us.